RenWeb

RenWeb School Management Software gives you, the busy parent, an opportunity to get more involved in your child’s academic progress and future success – all via the Internet! RenWeb’s ParentsWeb is a private and secure parents’ portal that will allow parents to view academic information specific to their children, while protecting their children’s information from others. You can see your child’s grades, attendance, homework and conduct, as well as other useful school information. You can also communicate with teachers and other school staff online whenever necessary. All you need is an Internet-capable computer.
 

 

ParentsWeb Help and Frequently Asked Questions
 
Parent RenWeb login

What is our District Code?

The District Code for CLS is CLS-NE

 

How do I sign up?

If you are a parent or guardian of an enrolled student, you can sign up through the ParentsWeb login link on the CLS website https://tiger.clnorfolk.org Note: Your e-mail address must be entered into the RenWeb database at our school before signing up. The system is designed for each parent to have their own username and password.

  1. From the CLS website RenWeb page, click on the ParentsWeb link.
  2. Select Create New ParentsWeb Account.
  3. Enter your email address on file with the school.
  4. You will receive a secure link via email to complete your account set up.
  5. Your password must have at least 6 characters, and one must be a number.
I tried to sign up, but did not receive an email link.
The e-mail sent to you by Reneb was probably blocked by a SPAM filter or ended up in your junk mail folder. Please check there.
 
How do I login?
Once you have setup your account using the secure link emailed to you, you will use the ParentsWeb link on our website’s homepage to access the login page.
 
Forgot Pasword RenWeb
What if I forgot my username or password?
1. Select ParentsWeb from the CLS RenWeb page.
2. Select Forgot Username Password?
3. Enter your email address on file.
4. A link will be sent to you to change your password. (Passwords must be at least 6 characters and include at least 1 number). The link will expire in 15 minutes.
 
What if I did not receive the link to reset my password?
The e-mail sent to you by RenWeb was probably blocked by a SPAM filter or ended up in your junk mail folder. Please check there.
 
I get a message that says Invalid Credentials when I try to login to ParentsWeb.
This means the password you are entering doesn’t match the username. Make sure your username is correct and reenter your password. If you continue to have trouble, your password may need to be reset (see Forget Username/Password above.)
 
I’m getting an error that says User not Correctly Configured.
This message either means you have not been activated to have access to ParentsWeb, or there is an issue with your account. Contact the school office.
 
How do I change my username and/or password?
If you are able to login to ParentsWeb, you may change your username or password.
1. Login to ParentsWeb.
2. Click Family Information.
3. Click Change Password.
4. Enter and confirm your new information.
5. Click Submit.
 
How do I update my name, address, and phone number in ParentsWeb? How can I update Emergency Contacts for my students? How do I alert you to Allergies?
You can update your name, address, phone number, Emergency Contacts, Medical Information and more. Note: This form is a request. It may take up to 2 business days for the information to be updated in your view.
1. Login to ParentsWeb
2. Select School Information on the left-hand menu.
3. Select Web Forms.
4. Select Family Demographic Information Form.
5. View and submit changes.
6. SPECIAL NOTES:
a. Changes may take 2 business days to be approved and updated in your view.
b. Changes for one member in a household, should “flow” to all other members of that household – you only need to submit one change for address, phone number.
c. If you no longer have a landline, we will use “Mom’s cell phone number as the family’s Home number.
 
How do I check my child’s homework assignments?
1. Login to ParentsWeb.
2. Select School Information.
3. Select Calendar.
4. Select the My Homework tab. This will display all of the homework for your child regardless of where the teacher entered it. It will also display all of your children’s homework if you have more than one child.
5. OR Select Student Information.
6. Select Student Home.
7. Select Individual Student and Homework by Date or Homework by Subject.
 
How do I check my child’s grades?
1. Login to ParentsWeb.
2. Select School Information.
3. Select Grades.
4. Select the class that you wish to view from the dropdown menu.
 
Can I access ParentsWeb from my phone or mobile device?
Yes. If you click the ParentsWeb link on our homepage while using your mobile device, you will be automatically redirected to the mobile site.
 
RenWeb app
Is there a ParentsWeb app?
Yes. You can download the RenWeb Home App for Apple or Android devices. Visit https://www.renweb.com/our-services/mobile-apps/
 
 
Is there a difference between ParentsWeb mobile and the RenWeb Home App?
Both provide access to the same ParentsWeb information.
ParentsWeb Mobile uses a free mobile-friendly browser.
RenWeb Home accesses the information using an app, which provides additional features only an app can offer, including the ability for parents to:
1. Always stay logged into ParentsWeb, providing instant access.
2. Navigate to their information faster.
3. Communicate easier with other school parents and faculty through their Smartphone’s integration with the School Directory, allowing parents to Tap & Send emails or make phone calls instantly to directory listings.
4. Import school calendar events and student homework assignments into your Personal Calendars.